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  • How do I become a Servas traveler?
    Registration is via the online form from Servas International. You then have an information meeting with a Servas member, pay the annual fee to the association and fill out your online profile and your LoI (Letter of Introduction). Here you will find detailed instructions.
  • Why is an interview needed?
    The interview is an essential part of registering with Servas. All new members should meet an experienced member from their region to discuss the ideas and rules of Servas and to be able to clarify any questions.
  • What is the LoI (Letter of Introduction)?
    The LoI is a self-written document with important information about you, such as name, age, planned travel countries, description of your interests, etc. It is validated by the secretary and is used to show hosts that you are an active are a Servas member. In addition, the hosts you contact will find out something about you before they even meet you. The LoI can be filled out on your online profile. Instructions can be found here.
  • What are the rules of conduct for travelers?
    There are international rules that you should follow. You can find them here.
  • What do I do if I can't find my destination country in the online directory?
    Most countries are now online, but there are still a few that are not yet online. If you cannot find the country you want, you can contact our secretary here and ask for the pdf country list.
  • Who can I contact if I have questions or problems during my trip?
    If you have problems with Servas, you can contact the country manager. In many larger countries there are regional coordinators you can contact. If you have problems with your host, please contact the Secretariat of Servas Switzerland.
  • How do I become a Servas host?
    Registration is via the online form from Servas International. You then have an information meeting with a Servas member, pay the annual fee to the association and fill out your online profile. Here you will find detailed instructions.
  • Why is an interview needed?
    The interview is an essential part of registering with Servas. All new members should meet an experienced member from their region to discuss the ideas and rules of Servas and to clarify any questions. In addition, this person can certainly give you tips so that you will have successful first Servas encounters.
  • What rules of conduct are there for hosts?
    You can find detailed information here.
  • Do I have to provide meals or sightseeing?
    No, as a host you don't have to feel obliged to offer meals or sightseeing tours to your guests. It's more about getting in touch with your guests, e.g. by having a cup of tea with them. Servas travelers are independent people. During the day you can send them off on your own. Of course tips are welcome. We «locals» know our surroundings well. If you have the time and desire, the guests will be happy to have you with them. However, everyone has to bear their own expenses (entrance fees, eating out, tickets, etc.)
  • Do I have to accept all Servas requests?
    No, you are not obliged to accept every guest who asks you. If you are unable to accommodate someone at short notice, help him or her to find another host family. For example, you could call someone in your area and “pass on” the guest, so to speak. In emergencies, please contact our Secretariat.
  • Who can I contact if I have questions or problems ?
    You can contact our Secretariat at Servas Switzerland, who will help you further.
  • I find the idea of Servas exciting, but unfortunately I have no space at home to accommodate anyone..."
    There is also the option of registering as a day host with Servas. This means that Servas travelers can contact you and you agree to, for example, show them around the city or meet them for a coffee. What exactly you do together and for how long you make yourself available, you discuss directly with each other. Here, too, the principle applies: Everyone pays their own expenses.
  • How do I create my personal Servas profile?
    Enter your e-mail address in the Login area of Servas International If you click on "Forgot your password?" you will receive a link with which you can log in. Under "My profile" you can now provide more information about yourself and upload a photo. Here you will find detailed instructions.< /p> If you want to travel with Servas, don't forget to fill in your LoI online!
  • How do I create my LoI (Letter of Introduction)?
    You can find detailed instructions here.
  • How do I get my LoI (Letter of Introduction)?
    When everything is filled out – let the secretary know (incl. "When should the trip start") so that he can send your Activate LoI (i.e. can provide it with a "remote-controlled" brand and "serial number" as well as my email address). Delete all previously downloaded LoI except for the one that was finally unlocked so there is no confusion. Download the LoI with the "Download your letter" button, print it out and take it with you on your journey.
  • Can I switch between the different membership types (host/traveller)?
    Yes, you can change your membership type at any time, as the annual fee per household is always CHF 30. Contact our Secretariat here so that your Servas role in the online profile can be changed accordingly.
FAQ

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